About Us

Rathlin-Express-web

Ferries from Ballycastle, Co. Antrim…   A world away for a day!

Standard of Service

We aim to provide a safe, reliable, clean and effective service which meets the following standards:

• Service reliability at least 100% percent (number of scheduled crossings made throughout the year as per the published timetable*).

• Service punctuality at least 100% of all sailings leave within 30 minutes of the schedule time

• Complaints dealt with within seven working days (target 100%)

Terms of Carriage

PDF document:

TOC

Terms of Carriage

Performance Charter

PDF documents:

pdf_icon

PC Oct-Dec 16

PC

PC July- Sept 16

PC

PC Apr – June 16

PC

PC Jan – Mar 16

Timetable PDF

PC Oct – Dec 15

PC

PC July – Sep

PC

PC Apr – Jun 15

PC

PC Jan – Mar 15

PC

PC Oct – Dec 14

PC

PC Jul – Sep 14

PC

PC Apr – Jun 15

PC

PC Jan – Mar 14