About Us

 

Rathlin Island Ferry Ltd

Rathlin Island Ferry Ltd offers islanders, locals and tourists a friendly value for money ferry service from Ballycastle to Rathlin Island on the Causeway Coast and Glens route.  A world away for a day!

Standard of Service

We aim to provide a safe, reliable, clean and effective service which meets the following standards:

• Service reliability at least 100% percent (number of scheduled crossings made throughout the year as per the published timetable*).

• Service punctuality at least 100% of all sailings leave within 30 minutes of the schedule time

• Complaints dealt with within seven working days (target 100%)

Terms of Carriage

PDF document:

TOC

Terms of Carriage

Performance Charter

PDF documents:

PC July-Sept 17

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PC Apr-June 17

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PC Jan-Mar 17

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PC Oct-Dec 16

PC

PC July- Sept 16

PC

PC Apr – June 16

PC

PC Jan – Mar 16

Timetable PDF

PC Oct – Dec 15

PC

PC July – Sep

PC

PC Apr – Jun 15

PC

PC Jan – Mar 15

PC

PC Oct – Dec 14

PC

PC Jul – Sep 14

PC

PC Apr – Jun 15

PC

PC Jan – Mar 14